How we start
Four steps from wherever you are today to IT that runs itself.
Whether you have no IT support today or you're leaving another provider, the first months follow the same plan.
Assess
We review your users, devices, licensing, network and security settings, then give you a written report with priorities ranked by risk.
- Microsoft 365 tenant review
- Device and network inventory
- Security and backup check
- MFA coverageGaps found
- Device managementPartial
- BackupsUntested
- LicensingReview
Stabilize
We fix what can't wait: missing MFA, unpatched machines, backups that aren't running, hardware past end of life.
- Close the biggest security gaps first
- Get backups running and tested
- Plan replacements for aging hardware
- Enforce MFA for all usersDone
- Patch outdated machinesDone
- Turn on Microsoft 365 backupDone
- Replace end-of-life firewallScheduled
Standardize
Device policies, access rules, naming and onboarding checklists are set up once and written down, so nothing depends on one person's memory.
- One configuration for every device
- Access rules that match your roles
- Everything documented and shared with you
- Conditional Access policiesApplied
- Intune compliance policiesApplied
- New-hire checklistDocumented
- Offboarding checklistDocumented
Run and improve
Ongoing support and monitoring, with regular reviews of what changed and what to tackle next.
- Help desk for your whole team
- Monitoring, patching and alerts
- Regular reviews and planning
- Request receivedLogged
- Engineer assignedWorking
- Fix applied and documentedResolved
Switching from another provider?
We handle the handover: admin credentials, licensing, security tools and documentation. We plan the cutover so your team doesn't lose access to anything along the way.
Step one
What you get from the assessment
Every engagement starts here, so you know where things stand before you commit to anything.
- A written summaryWhat we found across Microsoft 365, devices, network and backups, in plain language.
- A ranked fix listIssues ordered by risk, so the urgent items are obvious.
- A license reviewWhat your current Microsoft licenses include, what's turned on and what you may be overpaying for.
- A proposed planWhat ongoing support or a project would cover, so you can decide what makes sense.
Ready to get your IT under control?
Book an assessment. We'll review your Microsoft 365, devices, network and backups, then tell you what we'd fix first.